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Frequently asked questions
Yes. Every machine is brand new, sealed, and comes with the manufacturer's serial number and 2 year guarantee. Nothing is refurbished or graded.
We buy in volume and run a single warehouse rather than a shop network. The saving shown against each machine is the difference against the manufacturer's recommended retail price.
Orders placed before 9pm are dispatched the same day for next-day delivery, weekends included. You receive a tracking link as soon as the parcel leaves us.
Yes, you have 14 days from delivery. Contact us first so we can send you a return label and instructions.
Register the machine after delivery, then contact us with the serial number. We handle the claim with the manufacturer on your behalf.
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Klarna instalments.